Thompson Health Improves Early Detection of Cancer

Thompson Health Improves Early Detection of Cancer

Innovation Spotlight - Triple Aim: New York Hospitals Are Improving Health, Enhancing Quality, and Reducing Costs (by our partners at HANYS)

Incidental radiology findings such as lung nodules are an opportunity to identify cancer at an early, treatable stage. However, as a result of inconsistent provider communication, imperfect tracking systems, and patient non-compliance, 30% to 70% of radiology follow-up recommendations go unfollowed.

To prevent delays in diagnosis, catch serious conditions while treatable, and reduce legal risks, UR Medicine Thompson Hospital, with the support of MCIC Insurance, created an innovative tracking system called “Backstop.” Working collaboratively with primary care physicians, UR Medicine imaging staff perform a three-month series of interventional faxes, telephone calls, and patient letters for patients with overdue recommendations. Read more.